When choosing auto insurance, it can be useful to compare companies on various metrics. At The Zebra’s rankings include customer service satisfaction, financial strength and meeting policyholder obligations as criteria.
Amica stands out from its competition with an excellent customer service reputation and low National Association of Insurance Commissioners (NAIC) complaint ratio, plus unique coverages such as credit monitoring and guaranteed asset protection.
GEICO
The company is well-known for offering competitively low rates to consumers both online and by phone, with superior customer service ratings, an intuitive mobile app that makes using their service effortless, as well as discounts specifically for military members and federal employees.
GEICO is the second-largest auto insurer in the U.S. and offers auto, home, rental car and umbrella policies to all 50 states plus Washington D.C. They are part of Berkshire Hathaway family of companies and boast long histories of financial security.
GEICO was founded on the philosophy that drivers shouldn’t pay for insurance they don’t require, which has allowed it to keep rates significantly lower than its competitors – in fact, its rates are below even the national average!
Amica
Amica provides excellent customer service while saving money with their dividend policy, offering back part of your premium at year’s end based on factors like claims-free driving history and driving behavior.
This company also provides discounts, such as roadside assistance and free car rentals if an accident occurs. Their website features a rate comparison tool to help drivers find the best possible offers.
Amica was established as an automobile mutual insurer in 1907 and boasts strong financial strength. They offer an array of personal insurance products for car, home, excess liability, marine and more including uninsured/underinsured motorist coverage if an accident involves uninsured or underinsured drivers; various payment options exist as well as local offices for customer convenience.
Auto-Owners
Auto-Owners provides auto insurance policies in 26 states and also covers motorcycles and motorhomes. Customers rank the company above average when it comes to claims satisfaction but lag behind in online customer service, earning only four stars from Google reviews for customer service and earning four-star rating overall. Their reputation for quality is further reinforced by its excellent financial stability ratings.
Our insurance model utilizes local independent agents as sales channels. When buying policies or filing claims, customers have access to familiar contacts who provide expert customer service – making getting answers more straightforward.
Auto-Owners provides its drivers with various discounts, including multi-policy discounts for bundling home and auto policies together, payment history discounts for making timely payments for 36 months or more, paperless billing/payment discounts (green discount), and teen driver monitoring discounts. They also provide diminished value protection as an optional coverage and offer personal auto plus packages which combine multiple endorsements into one policy.
Progressive
Progressive is an insurance provider offering car and home policies as well as life and health coverage in over 40 states across America. Their website features several tools to assist customers in selecting an appropriate policy – quotes, rate comparison and policy purchase can be done online – although their customer service ratings fall below average; nevertheless they have earned themselves an excellent reputation for financial strength and claims processing speed.
Progressive Insurance offers competitive insurance rates as well as comprehensive employee benefits packages to employees. This includes tuition reimbursement, wellness programs and backup childcare services. Furthermore, career development and mentoring programs play a key role in attracting and retaining top talent. Furthermore, Progressive offers its own team of commercial insurance experts to assist with special business needs; these experts are even capable of creating tailor-made policies just for you!
